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Managed IT Services

Unlock the full potential of your business with proactive and reliable IT solutions. Our managed IT services ensure your systems are secure, optimized, and always ready to perform in today’s fast-paced digital world.

Why Us?

Seamless. Secure. Smarter IT.

24/7 Direct-to-Tech Support

No call centers or ticket queues—just real help from real experts.

Proactive IT Management

Preventing problems before they happen.

Enterprise-Grade Security

Protecting your firm's data with cutting-edge security solutions

Fully Customized Solutions

Tailoring IT strategies based on your firm's needs.

Compliance-Focused Approach

Ensuring your technology meets industry regulations like SOC 2, HIPAA, and ISO 27001.

35

+

Organizations served

99

%

Customer satisfaction rating

700

+

End users supported

Offerings & Solutions

24/7 Support | Direct Access to Our Expert Team

Phone Support

Skip the wait—connect directly with a technician, no holds, no robots.

Email

Fast, efficient, and expert-driven assistance when you need it.

Client Portal

Easily submit, track, and manage support tickets in real-time through our intuitive client portal.

RMM | Remote Monitoring & Management

Proactive Monitoring

We detect and resolve issues before they disrupt your business.

Automated Health Checks

Continuous system assessments to maintain peak performance.

Patch Management

Automated updates and real-time tracking to keep systems secure and up to date.

Advanced Security Protection | Enterprise-Grade Security

System & Application Patching

Continuous updates for both system security and third-party applications to eliminate vulnerabilities.

Cutting-Edge Protection

AI-powered antivirus and Endpoint Detection & Response (EDR) to safeguard against threats.

Zero Trust Security

Adaptive, identity-based access controls to prevent unauthorized access and protect sensitive data.

ITDAR | Identity Threat Detection & Response

Real-Time Threat Detection

AI-driven analysis to identify and neutralize identity-based attacks before they escalate.

Credential & Privilege Monitoring

Continuous monitoring of user access and privileges to prevent unauthorized activity.

Automated Response & Remediation

Instant threat mitigation to stop breaches before they cause damage.

Security Awareness Training | Monthly or On Demand

Interactive Training Programs

Engaging, scenario-based training to educate employees on evolving cyber threats.

Real-World Phishing Simulations

Live phishing tests to strengthen awareness and improve response to threats.

Customizable Learning Paths

Tailored training modules that meet the unique security needs of your business.

SIEM | Security Information & Event Management

Real-Time Threat Intelligence

Aggregates and analyzes security data to detect and respond to threats instantly.

Automated Compliance Reporting

Ensures regulatory adherence with detailed, audit-ready reports.

Incident Investigation & Forensics

Deep analytics to trace, analyze, and mitigate security incidents.

Asset & Vendor Management | Leave Coordination to Us

Comprehensive IT Asset Management

Track, maintain, and optimize your IT assets for maximum efficiency.

Vendor Cordination

We handle 3rd-party vendors, including, line of business applications, cloud services and more.

Lifecycle & Renewal Management

Monitor warranties, licenses, and renewals to ensure uninterrupted service.

Client Dashboard | Real-Time Insights & Documentation

Full Visbility

A centralized dashboard providing real-time IT statistics, system health, and security status.

Incident Tracking

Monitor open tickets, track resolutions, and gain insight into IT performance.

Secure Documentation

Access IT policies, credentials, and configurations in one secure, organized place.

Frequently Asked Questions

Explore the answers to the questions you’re asking—and the ones you didn’t know you had.

How does managed IT save me time and money?
What if my system crashes at 3 a.m.?
Will your IT solutions grow with my business?
How do you keep my business secure from cyber threats?
Why choose TEKMARK over an in-house IT team?
How is billing handled for the Managed IT plan?

Let’s Build Your IT Solution

Have questions or need a quote? Share your details below, and we’ll provide a tailored solution for your business—no obligations.

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testimonial

“Whenever I have a problem or need to add a new hire or disconnect an old one, my tickets are always handled quickly and efficiently, and I appreciate that.”

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Lucas B.

TEKMARK Client

testimonial

“David is always responsive, gets the issues solved right away and is very pleasant to work with.  Thanks David, I appreciate you!!”

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Ben F.

TEKMARK CLIENT

testimonial

“John was so helpful and so patient and so persistent to get to the bottom of the problem.  I've worked with both John and David, and they're both rock stars!  Many, many thanks to them!”

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Lily A.

TEKMARK CLIENT